FAQ

Frequently Asked Questions

What does DKRTL WYZE mean?

DKRTL stands for Dedication, Knowledge, Respect, Truth, Loyalty - and WYZE stands for Wisdom. The brand was created in honor of founder Elijah Jones' late father, Willie Jones. Read more on our Our Story page.

How do I find my size?

Every apparel product page includes a full size chart in inches and centimeters. Most styles run S-2XL. If you are between sizes, we recommend sizing up for the boxy and oversized fits.

How much is shipping?

Shipping is a flat rate based on where you live, shown at checkout. Orders of $75 or more ship FREE within the United States. See our Shipping Policy for details.

How long will my order take?

Every product is verified before it ships to make sure it is authentic and matches its description. Delivery time varies by destination; you will receive tracking by email when your order ships.

What is your return policy?

We accept returns within 30 days of purchase for items that are unused and in their original condition and packaging, with proof of purchase. Sale items are final sale. Exchanges are offered for defective or damaged items - email us first at info@dkrtlwyze.com. See our Refund Policy for the full details.